Questions
HOA, Gated Community & Multifamily Entry Systems: Common Questions
How is an HOA entrance priced?
From a walk of the entrance. Lane count, leaf design, columns, operator class, credentials, call box type, power, safety devices and phasing all change the number, and the board receives a written bid it can compare.
Who files the approvals, the board or the gate company?
We prepare the drawings and the fire access details and submit them where you want us to. The board approves the contract, and the architectural committee or fire code official reviews the plans in their own lanes.
Swing or slide gates for our entrance?
Swing leaves suit a boulevard entrance with room for the arc. A slide system suits a tight apartment drive or a lane with no room to swing. We decide lane by lane at the survey.
How do firefighters get through the gate?
Through the device the local fire code official approves, often a key switch or a secured key box. In Lakeway that means a key switch for ESD 6, and in West Lake Hills an access box approved by ESD 9.
What happens during a power outage?
Operators carry a manual release, and where the code or the board requires it we build in backup power so the gate keeps working. West Lake Hills requires an emergency power source on electric driveway gates.
Can residents keep their existing cards?
Often, if the new readers support the same card technology. We check at the survey, and if cards must change we plan the enrollment so no one is locked out on switch day.
Do you serve gated communities outside Austin?
Yes, across Travis County, including Steiner Ranch, The Hills, Lakeway, Barton Creek and Shady Hollow. Each entrance is checked against the association rules and the fire district that covers it.
What warranty comes with the system?
A written warranty, handed to the board at closeout with the drawings, manuals and the credential records. Scheduled maintenance agreements are offered separately.
What happens at the first site visit?
We walk the entrance with the manager or a board member, measure lanes and islands, locate power and data, review how visitors are admitted now, and note fire access. A written scope and bid follow.