Questions
Gate Operator Installation & UL 325 Retrofits: Common Questions
Can you put an operator on my existing gate?
Usually, once we confirm the leaf, hinges and posts can carry a powered load and the gate meets ASTM F2200 or can be brought up to it. Some leaves are too light, too racked or too close to a wall, and we tell you that on the survey rather than after the install.
My gate already opens by itself. Why would it need a UL 325 retrofit?
An operator installed before the monitoring rule of 2016 and the 2018 tables may have only one means of entrapment protection, unmonitored devices or bypass jumpers. It still moves, but it does not meet the current standard, and a retrofit closes that gap.
What affects the cost of adding or replacing an operator?
The condition of the gate, swing or slide, leaf weight and count, the operator class and type, how many safety devices the layout needs, loops, power and entry devices. Each one appears as its own line in the written quote.
How long does an operator installation take?
It depends on the gate. If the leaf needs screening or roller covers made in our shop, that fabrication comes first. We give you the schedule with the quote, and the install day ends with every device tested.
Will the gate still work in a power outage?
We can add battery backup so the operator keeps running after mains power drops. When the battery is spent, the operator can be released so the leaf moves by hand.
Do I need HOA or POA approval to add an operator?
If the change is visible, often yes. In Shady Hollow no exterior change may be made without the section's Architectural Control Committee, and in The Hills an architectural modification request goes to the POA first. We supply the drawings and device layout for the application.
How will the fire department get through?
We fit the access hardware your fire district accepts, such as a key switch or an access box, and program it with the operator. Lakeway asks for an ESD 6 key switch on coded gates, and West Lake Hills requires an ESD 9 approved access box.
Do you work in my area?
Yes, if you are in Travis County: Austin, Rollingwood, West Lake Hills, Sunset Valley, Shady Hollow, Barton Creek, Lost Creek, Steiner Ranch, The Hills, Lakeway or Volente. Call with your address to confirm.
Is the work covered?
Every operator installation and retrofit comes with a written warranty, and you keep the manufacturer documentation for the new operator and devices.